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We have satisfied customers throughout our service area. We love getting to know you, figuring out your problems, and implementing solutions that are specific to your home and your needs. Contact us today to find out why so many people in the area call us first, whenever they have a need at home.

Not convinced? Read below to find out exactly what people just like you have to say about their interactions with Total Comfort. We let them each speak in their own words, so you can hear from them directly about their experiences working with our technicians.

We want to leave you completely satisfied, every time. If you aren’t satisfied with the work that we do or with the way you feel you’ve been treated, get in touch with us fast! We want to make it right with you so you can thrive in your home.

From 220 reviews
Lisa J
Lisa J

I give Scott and the other two fellas all a 10 out of 10 definitely! They were great! They sure worked hard. An efficient, steady pace you just don't see much anymore. We're very happy!

Patricia L. Casko
Patricia L. Casko

Wonderful employees.. great service, quick, and good prices. great communication.

Extremely pleased!!!

via Facebook
Dawn M
Dawn M

Excellent job all the way around, his knowledge of the problem. And also solving it. He is also very polite

Anthony Bauer
Anthony Bauer

Bryce was phenomenal and Very Professional. Explained all work performed and totally COVID compliant 👍 Definitely recommend this service.

via Google
Brenda Phy Banjoff
Brenda Phy Banjoff

Christi and Pete went out of their way to help me out on an ASAP basis when the AC quit working. Very much appreciated as many HVAC companies give you an appointment several days out. Not Total Air. They showed up the same day. He ended up …

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via Facebook
Laura O
Laura O

The two technician's that were here where very friendly and helpful with questions I had. Dan and Anthony went over everything and thank God they found my problem and I'm good to go.

Thanks Total Comfort .🥰🥰🥰

Amy Bayer
Amy Bayer

They were so prompt, worked well with me and my situation.

Response from business owner

Thanks so much Amy, enjoy you’re new A/C!

via Google
MAP Map
MAP Map

Total Comfort of NWI came through and actually solved the problem with our air conditioner . Everette was caring and he didn’t give up till it was fixed . The bosses dropped off the part at my house this 4th of July weekend it sure was hot …

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Response from business owner

Thank You for your review!

via Google
Andy Anderson
Andy Anderson

Very Good all around service. Prompt, professional, took time to answer all my questions.

Response from business owner

Thank You Andy, I'm glad you chose us!

via Google
richard shay
richard shay

Pete is very knowledgeable!

I had a low freon problem. Pete added freon,now my house is much more comfortable. The price for freon was a little high,but my ac works good now!

Response from business owner

Thank You for the review Richard!

via Google
Edward Watrobka
Edward Watrobka

I cannot say enough good things about Scott, his crew and your company. You all deserve a TEN (10). You were prompt, professional and I now have a new furnace and air conditioner installed within a few days of my original call. I highly …

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Response from business owner

Thank You so much for the kind words Ed. It was truly our pleasure to serve you!

via Google
Robert L
Robert L

Service was prompt tech explained the process and the cost before they started got AC running within 1hr thanks again. Thanks Again. Total Comfort #1

Kathleen McColly
Kathleen McColly

Recently, the professionals from Total Comfort NWI did a routine inspection of my furnace. I appreciate the manner that the scheduling of the visit was completed and the quick notifications of any delays that may be involved. I also …

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Response from business owner

Hey Kathy, Thanks for the review! We'll be in touch soon to get the first cleaning done on your furnace.

via Google
Eric Smith
Eric Smith

I made a call yesterday (Memorial Day Weekend), and Pete was out to diagnose and fix the issue within a few hours. These guys really do their best to take care of the customer. I also got an email confirming the appointment before he came. …

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Response from business owner

Great to see you Eric!

via Google
Yvonne St Yves
Yvonne St Yves

They are the most customer friendly company I have ever had. And I first became a customer about 6 years ago when Pete and his wife had began. They both are the absolute best.😍😟😉

Response from business owner

Thank you so much Yvonne Thomas StYves, its easy with great customers like you!

via Facebook
Robert Laczi
Robert Laczi

Prompt and professional; easy to talk to. Pete was great.

Response from business owner

Thank You Robert!

via Google
Mike Kunz
Mike Kunz

Pete came out in an emergency situation on a saturday and was here immediatly. He serviced the water heater, and used thermal imaging to rule out any further water damage.

via Google
Kevin Mues
Kevin Mues

Highly recommended and trusted. Installed new AC and furnace. Great crew, completed job on schedule, detail oriented, left things looking better than they found them. Carrier AC and furnace were a great value and have served us well this …

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Response from business owner

Thank You so much Kevin, it's always great to hear things are going well long after the job is done! -Pete

via Google
Tchiana Dobbs
Tchiana Dobbs

I have never myself had an personal experience with this company...but I love what I hear about this place. I would LOVE to work for this company!!! They seem fair and they have WOMEN techs!!! That was impressive! That was a major plus for …

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Response from business owner

Hey Tchiana, we will have another spot for a rockstar in training soon! I'll reach out so you can learn more about us. -Pete

via Google
Karen Kurzdorfer
Karen Kurzdorfer

Monique came right away and solved my problem immediately. Excellent service!

Response from business owner

Thank you for the review, Karen!

via Google
Justin Biggs
Justin Biggs

Monique, our service tech, was knowledgeable and helpful.

Response from business owner

Thank you for the review Justin! Thanks for choosing Total Comfort!

via Google
Jon Otey
Jon Otey

Great job as always.

Response from business owner

Thank you Jon! We work hard to knock it out of the park for our customers! Thanks for choosing Total Comfort

via Google
Dion Price
Dion Price

Great customer service!!

Response from business owner

Thank you for the review Dion! We pride ourselves on our customer services, thank you for choosing Total Comfort!

via Google
William Johnston
William Johnston

Monique serviced our AC today and was extremely polite, knowledgeable and helpful. She serviced our furnace 2 years ago and the results were the same. Thank you

Response from business owner

Thank you for your kind review William! We're glad Monique has always been able to give you great, reliable service

via Google
Eric Smith
Eric Smith

After calling to reschedule in the morning, Total Comfort NWI called back after making up some time to fit us back into the schedule. Pete made a special trip out for us at 6pm! You just don’t see that kind of service anymore. Thanks, guys…

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Response from business owner

Thanks so much Eric! It was my pleasure to get you guys cooling today.

via Google
Jeff Holtorf
Jeff Holtorf

Love dealing with Total Comfort. Monique is an excellent technician and is always on time and gives us a full run down of the issue and work to be performed. No hidden charges or costs. Work done is always done right the first time. They …

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Response from business owner

Thanks, Jeff for always calling Total Comfort when you need help! We appreciate the 5-Stars!

via Google
Yvonne St Yves
Yvonne St Yves

Very prompt in response. Monique is a very knowledgeable technician and is very customer f riendly. Patient with me and my many questions.

Response from business owner

Thank You Yvonne! Look forward to seeing you again.

via Google
amy watson
amy watson

These guys are the best...always respond right away and give great service!!

Response from business owner

Thanks Amy! -Pete

via Google
Dawn Martinez
Dawn Martinez

Monique was truthful and honest about everything. It is like a breath of fresh air to find a repair person that is. Any company that has Monique, has a true asset .

Response from business owner

Hey Dawn, Honesty and Integrity are 2 of our core values. I'm thankful you appreciate that and chose us for your service! Pete

via Google
Kim Szelinski
Kim Szelinski

Great and awesome service

Response from business owner

Thank You very much Kim!

via Google
Elizabeth Peters
Elizabeth Peters

Total Comfort NWI has excellent customer service when calling in. After confirming, they sent Monique out a day earlier than scheduled. She was very professional, polite and informative. Their prices are reasonable also. Thank you, Total …

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Response from business owner

Wow, a Total Team Win! Thanks for the review Elizabeth. I'll also high five Andrea in the office for finding the opportunity to serve people faster than we promised. Thank You for choosing us -Pete

via Google
Cassandra Moore
Cassandra Moore

Monique is very thorough and efficient. Thorn comfort keeps my appliances maintained.

via Google
Mary Warner
Mary Warner

Service has always been great with Toral Comfort! Today I had Monique come out to do the A/C cleaning and she was polite, professional, thorough and got the job done in a timely manner.

via Google
Virginia Clark
Virginia Clark

Total Comfort of NWI is the BEST company, very responsive, excellent service, and our service person Monique is OUTSTANDING!!!!!!

Response from business owner

Hey Virginia, I do miss seeing you and Doug but I'm glad my people are keeping up our good name!

via Google
Ed Mecyssine
Ed Mecyssine

Everything went smooth. Tech was friendly and knowledgeable.

Response from business owner

Smooth. Just the way we like it. Thanks for the business Ed!

via Google
Pradeep Dhoorjaty
Pradeep Dhoorjaty

We've had an annual maintenance contract with Total Comfort NWI for many years now. We have found them to be very competent, fair priced, and prompt. They always send very good people to service our equipment.

via Google
Juanita White
Juanita White

I LOVE, LOVE, LOVE this company! We were customers with another company for years and after an emergency call that left us feeling disgruntled, we decided to give Total Comfort a try. Best decision ever!!!

Monique showed up during the …

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via Google
Veronica Kapica
Veronica Kapica

Monique was wonderful. Very respectful and knowledgeable.

via Google
John C
John C

Service was good, Monique did a great job definitely recommend Total Comfort.

via Google
Melanie Krieg
Melanie Krieg

The girls that came out were awesome! They were quick and found out what we needed to fix our furnace almost immediately and they got everything done. They even stayed later to make sure everything worked ok before they left. We were so …

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Response from business owner

Thanks so much Melanie! Have a very Merry Christmas!

via Google
Deb Hartlaub
Deb Hartlaub

Always happy with my experience with Thorn. They are the company we can continue to be amazed with services at out home. Thanks again for helloing our. Deb and Mike

Response from business owner

Thanks Deb. I'm glad you liked the experience! – Pete

via Google
Troy Pawlak
Troy Pawlak

They went above and beyond for us. They fixed our unit and did much more. Employee was friendly and efficient.

via Google
Gloria Geiselman
Gloria Geiselman

Really good service and I was totally satisfied . I would recommend Total Comfort to everyone

via Google
allxmllr
allxmllr

We’ve got Monique and she is

Very polite and does great work! Responded quick and came earlier then scheduled! We were lucky to have her!

Response from business owner

Thanks for letting us help – Pete

via Google
Joe and Jane Dreyovich
Joe and Jane Dreyovich

Monique did an excellent job of installing the new parts for our furnace and making sure everything was running correctly. Also, she explained to us how our Cor 5 thermostat operates since the booklet did not give no proper instructions.…

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via Google
Comfort Specialists Services New Jersey
Comfort Specialists Services New Jersey

Very pleased with the professionalism and promptness. The tech arrived at my house exactly when he said he would, and was able to perfrom all the work without having to leave to get parts.

Response from business owner

It was our Pleasure Christopher – Pete

via Google
Pam McBride
Pam McBride

Was very pleased with service. Technician very informative and helpful.

Explained everything and helped install application for thermostat.

via Google
Alan Mangene
Alan Mangene

The technitions from Total Comfort fixed the filter cover so it can go back on right . I had it taped on for a year because it couldn't go back in right. They also cleaned the flame sensor so my furnace works properly.

Response from business owner

Hey Alan, Glad to hear it all went well! Thanks for Choosing us – Pete

via Google
Blitherflame 11
Blitherflame 11

Excellent service. Very friendly and knowledgeable technician.

via Google
Edie Viers
Edie Viers

Monique came out from Total Comfort and was thorough, competent and polite. My furnace was cleaned and evaluated and I was informed of needed repairs with no pressure to do them now. I had a totally positive experience with this company.

via Google
ruthann capozzi
ruthann capozzi

Great company, great people. Thank you for being there!

Response from business owner

It's easy when we have Great Customers like YOU! Thanks – Pete

via Google
Mary DeVriesmarydevrie
Mary DeVriesmarydevrie

Monique was extremely helpful. Thank you all very much! I would definitely recommend Monique and total comfort!

via Google
Ward Markley
Ward Markley

Great service...second time we have had them out and both services calls were impecable!

via Google
Georgia Starzak
Georgia Starzak

Monique was fantastic! On time, pleasant , did a great job and very knowledgeable. Such a pleasure. Definitely recommend her!

Response from business owner

Glad to hear it Georgia!

via Google
Tony Ropac
Tony Ropac

Called about my furnace not working very early on a Saturday morning and they had someone out in a little over an hour to do the repairs. Monique was great! She was very informative on the issue I was having and on what other issues I may …

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Response from business owner

Hey Tony thanks for the review! I'm so glad to hear you like our proactive approach to problem solving. Stay Warm -Pete

via Google
Doris Worthington
Doris Worthington

Awesome service! Very thorough and complete. Thank you Monique and Katlynn for saving us!

Response from business owner

Thanks for the Review Doris!

via Google
Cari Harden
Cari Harden

The Total Comfort personnel that removed and installed my new furnace and air conditioning unit were fantastic. They answered all questions and left my house in the same condition they started with. I highly recommend.

Response from business owner

Hey Cari, Here to many years of trouble free comfort from Your new 2-stage Carrier Furnace and Super Efficient A/C! Thanks for the opportunity to serve you! -Pete

via Google
M Tullis
M Tullis

Monique was amazing! Fixed our furnace quickly!! Will recommend to everyone!

via Google
Jason Clemons
Jason Clemons

Done a timely and efficient job . Thanks a million!

via Google
Kris Tidwell
Kris Tidwell

She was great. Thorough, patient, and very nice! I was very impressed....she also fixed it!

Response from business owner

I'm Honored by your review, It's our pleasure -Pete

via Google
Miranda Watson
Miranda Watson

Monique was on time, polite, very informative upfront, and helped me save money for services today and future calls. Total comfort has handled all my heating and cooling services for the past few years and has never let me down!

Response from business owner

Thank You Miranda for the review. We always love a winning streak! -Pete

via Google
Sharon Lesher
Sharon Lesher

We love monique very very smart thank you so much for having her as your employee

Response from business owner

Thank you so much, Sharon for the 5 star review!

via Google
Meaghan B
Meaghan B

Always on time for anything we've needed. Never trying to push a sale. We get honest answers to our questions, they give us options and then give us time to decide. No pressure. We had a full new system put in with a/c a year ago and …

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Response from business owner

Hey Meaghan, glad everything went well! I'll think of something creative for next time so we can earn that 5th star 🙂

via Google
Ron Glos
Ron Glos

Monique was very professional and very effective. Found problem and fixed in very timely manner.

via Google
F V
F V

Great service and fair pricing!

via Google
Linda Johnson
Linda Johnson

Monique was very knowledgeable and kind. Greatservice!

via Google
Linda Szabo
Linda Szabo

Great service and customer service. Monique is very helpful and knowledgeable.

Response from business owner

Thank you, Linda for calling Total Comfort and for leaving us a great, 5 star review!

via Google
Toni Smo
Toni Smo

Monique is always friendly and very knowledgable. I always get top- rated service. I would definitely recommend Total Comfort.

via Google
Jason Farner
Jason Farner

I must say Pete and his crews are very knowledgeable and hard workers.. they did a great job and are so polite and were open to answer any questions. Not only do they install top brands, But they work with people and their families for any …

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via Facebook
Marlisa Fick
Marlisa Fick

Monique came out to my house on Monday to service my furnace. Once again, she did a great job and my house was ready for the cold weather to come. Thanks so much.

via Facebook
Tiffany Coots
Tiffany Coots

She was efficient and extremely polite. definitely recommend!

via Google
Gina Harden
Gina Harden

Monique was a Prompt/knowledgeable service technician and answered all my questions!

via Google
Tom Boyt
Tom Boyt

Monique is fabulous. She really knows her stuff!

via Google
Tana Leto
Tana Leto

Thanks for sending Monique. She always does a great job when she's here and knows what she's doing.

via Google
Andrew Faga
Andrew Faga

Our A/C stopped working around 3pm on a 90 plus degree day. Steve was here within an hour of calling. He quickly found and fixed the problem. Highly recommend!

via Google
Brian Graves
Brian Graves

Total Comfort came out really fast as promised. They were very knowledgeable and professional. They explained everything completely before doing any work. Very smart and nice technicians. I would definitely recommend them to others.

via Google
d johnson
d johnson

Excellent service.. quick and thorough. Monique was great!!

via Google
Deborah Sims
Deborah Sims

Monique/Thorn quickly came out and resolved my ac problem. The repair tech was both knowledgeable and timely! I would definitely recommend Thorn.

Response from business owner

Glad to hear you are staying cool!

via Google
Jean Manna
Jean Manna

Service was very fast. Had air conditioner cleaned. Repair person was super nice.

Response from business owner

Hey Jean, Thanks for being our customer!

via Google
Tami Reyna
Tami Reyna

I highly recommend total comfort great people

via Facebook
Brittany Sistanich
Brittany Sistanich

They were very nice, helpful and their service was great! Recommend them!

via Facebook
Paul Hutchins
Paul Hutchins

Monique was very professional and knowledgeable. I'm very pleased with the service and results.

via Google
James Webb Sr
James Webb Sr

She was knowledgeable and efficient!

via Facebook
Steve Atterberry
Steve Atterberry

Great service Monque was great

via Facebook
Tommy Smith
Tommy Smith

Very fast very nice. Super happy.

Response from business owner

Thanks Tommy, we'll work to keep it that way for years o come!

via Google
Brad Goodwin
Brad Goodwin

Same day service on AC repair during peak hours. Skilled and knowledgable technician walked me through her inspection and repair procedure as well offering advice on preventative measures. Very thorough and reasonably priced. I highly …

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Response from business owner

Thank You so much Brad, stay cool!

via Google
Bill Webb
Bill Webb

Professional work done. Responding quickly and new unit installed in 3 days during the summer heat spell. Highly recommend .

Response from business owner

Thanks Bill. Now get out to the lake, we'll keep your house cool!

via Google
Kim Kapsos
Kim Kapsos

Monique did my furnace and air conditioner cleaning and did a great job! I would highly recommend Thorn! They are responsive and friendly.

via Facebook
Tony Cowles
Tony Cowles

Contacted Thorn Total Comfort to see if they could send a tech out sometime this week and was pleasantly surprised to hear that they could have someone out withing a half an hour. Monique came out, checked out our HVAC system and was …

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via Facebook
Tiffany Bourne
Tiffany Bourne

We had a wonderful experience! We called first thing in the morning and had Monique out to service my 10 am. She was very professional and knowledgeable about what was going on! More than willing to help and answer any questions. Highly …

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via Google
Demond Lord
Demond Lord

had Very good service today. Made sure she explain step by step to me. So that i was aware of everything i needed. Would give 5 stars any day for the job that was done for me.

via Google
MaryAnn Eckhart
MaryAnn Eckhart

A.C. went out on one of the hottest days northwest indian and Monique came out right away. She was extremely nice, and very respectful. She knew what she was doing and rectified the problem immediately. I would definitely recommend and …

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via Facebook
George Gipson
George Gipson

I called them to check why my AC was not working. It was right after Memorial Day Weekend and they were busy, but were able to squeeze me in on such short notice. The technician diagnosed the unit and found a wire got damaged, and was able …

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via Google
Dana Kurzawinski
Dana Kurzawinski

Great service. Answered all questions and made necessary repairs

via Facebook
Dave & Laura Lowe
Dave & Laura Lowe

Highly recommend Total comfort they are very knowledgeable and answers all of our questions. Also, we had equipment installed and since have seen a drop in our bills.

via Google
Edward Warren
Edward Warren

Great service! Monique did a splendid job identifying and fixing our air. She even took extra time to repair a couple of wiring harnesses that did not meet her standards! Thank You!

via Google
Angie Noojin
Angie Noojin

The service was good and well done. Was called ahead of time to let me know that the tech was coming. Very friendly and would highly recommend. Great prices too!

via Google
Dejan Doss
Dejan Doss

Pete installed our AC unit a couple years ago and did a phenomenal job. We have him a call today to do our HVAC annual tuneup and service and Total Comfort took care of us.

Fantastic prices and very friendly knowledgeabke techs.

Thanks …

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via Google
Pat Glenn
Pat Glenn

I highly recommend Thorn for their products and service.

via Facebook
Bobbi Nemergut
Bobbi Nemergut

I just had a visit from Thorne Total Comfort today, it was for my Spring inspection. Steve and Monique did a very thorough cleaning job for me. I have been a customer of

Thorne Total Comfort for several years and a customer of

Thorne …

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via Facebook

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