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Guarantees

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    Master Craftsman Guarantee

    We promise that we will take the time to train our employees so they can tackle every job in the best possible way. This means we will send them for training, bring in educators, and do whatever we need to do to help them become the best craftsman the trade has ever seen. We want to not just solve your problems, but solve them efficiently and well, and we won’t ever stop working on that goal.

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    Total Respect Guarantee

    You are the one experiencing the problem. We promise to listen to you and seek your input as we work. If something doesn’t make sense to you or you want to understand what we’re doing, please ask. We’ll take the time to help you understand exactly how we are planning to make your home run well again. We want to hear your voice because you’re the one who has to live in the house after we leave.

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    Worry-Free Guarantee

    Our work should leave you worry-free. If you have lingering questions or concerns, we’ll answer them as fast as we can. Don’t hesitate to reach out, no matter how small you feel like your question is. We want you to live without anxiety regarding your heating, air conditioning, and air quality, and we’ll take the time to help you do just that.

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    Satisfaction Guarantee

    You need to be comfortable in your home. If you’re not, even after we’ve worked there, call us and we’ll figure out a solution for you. We’ll come back and look at your system again, perform more repairs, and do whatever is necessary to help you stay comfortable. If you’re not satisfied, you can’t live your best life, and we want to help you live well.

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    Professionalism Guarantee

    Total Comfort will always value your space and time. We’ll show up when we say we will and protect your home. We know that you don’t have all day to wait around for your HVAC technician, so we’ll get there on time. We promise to wear shoe protection in your home, protect your furnishings and floors while we’re there, and clean up after ourselves before we leave.

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    Live Better Guarantee

    We promise to see our work as more than the technical jobs we do. Our aim is to help you live better in your home. If your life isn’t better after we leave, please let us know. We will work hard to help improve your life and take the stress out of your repair so you focus on the other things that demand your attention.

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